Privacy policy

The Corporation des concessionnaires automobiles du Québec ("We") is committed to protecting your privacy and any personal information collected through our website or any other technological means that may be used or disclosed to third parties in the course of our activities.

Our Privacy Policy outlines how we protect your personal information in accordance with the requirements of applicable privacy legislation in Quebec. It applies to anyone who visits our website and uses its services, or who interacts with us through our website.

Accountability

The Corporation des concessionnaires automobiles du Québec is responsible for protecting any personal information that has been collected or disclosed to a third party.

We therefore ensure that our employees, and any third parties with whom we share your personal information, safeguard the confidential nature of the information, regardless of the format in which it is stored or the medium through which it is accessed.

What Personal Information Do We Collect?

In order to provide you with the best possible service, the Corporation des concessionnaires automobiles du Québec may collect sensitive personal information that could be used to identify you, such as:

Identity information, such as your first and last name
Contact information, such as your name, address, e-mail address and telephone number
Billing and financial information, such as your billing address and information relating to financing data
Information submitted by or on behalf of our members, or that is obtained in the course of providing our services
Identification data and background check data, such as a copy of your driver's license, your passport or credit score, court judgments, and employment history
Cookies and usage data

Why and How We Collect Personal Information

The personal information we collect is used for the following purposes:

To provide legal and other services as well as manage business operations
To respond to inquiries and other requests from persons who solicit our services during a mandate as a personal information agent, or inquiries arising from any agreement concluded during a mandate
For recruitment purposes, to help process international job applications and recruitment requests, and to assess whether a person meets our requirements prior to signing an employment agreement and/or to follow up on a mandate specified in the recruitment contract
For the purposes of various departmental mandates, development information, and invitations to events
To monitor and provide consulting services, particularly with regard to human resources and tax application management
To respond to inquiries or other requests from visitors to our websites

Consent — Collection, Use and Disclosure

The Corporation des concessionnaires automobiles du Québec obtains your consent before collecting, using, or disclosing your personal information to third parties, except as provided by law.

Under no circumstances will we use or disclose your personal information without your consent, unless so required under the law.

For example, we may share personal information with our partners in order to carry out a specific mandate, but only to the extent necessary to fulfill the purposes for which the information was collected, and provided these purposes are in compliance with applicable legislation.

In cases where personal information is stored outside Quebec, such as for use by a third party, it will be adequately protected, and its transfer will be subject to a contractual agreement guaranteeing this protection.

Retention Period

We retain your personal information only as long as is necessary to fulfill the purposes for which it was collected, except where a different retention period is required by law to meet legal, accounting, or government notification requirements.

Security Measures

Your personal information is protected by security measures appropriate to the nature of the information, including safeguards that protect against unauthorized access, use, or disclosure to third parties, as well as loss of information and other breaches of security.

We take steps to ensure that only employees who require access to your personal information in the course of their duties are authorized to access it. We also ensure that any third parties to whom we disclose your personal information take steps to protect the confidential nature of the information with which they are entrusted, and that this information is used only for the purposes set out in their contract with us.

Accessing and Correcting Personal Information

It is important that the personal information in our system be kept up to date. Please inform us of any changes to your personal information.

Access your personal information
Correct your personal information
Withdraw your consent to the use or disclosure of your personal information
Discontinue the dissemination of your personal information or remove your personal information from our database

Contact Us

To contact us about our Privacy Policy, submit a comment, exercise your rights, or file a complaint, please contact Stéphane Lirette, Vice President of Finance and Privacy Officer, by e-mail at prp@ccaq.com

Policy date: September 21, 2023